Context
01At Caunos, sprint commitments were highly visible to both customers and stakeholders. Late discoveries and change requests could threaten delivery success.
Case Study
Improved sprint reliability by intentionally planning below full capacity, allowing teams to absorb unexpected work without jeopardizing commitments.
At Caunos, sprint commitments were highly visible to both customers and stakeholders. Late discoveries and change requests could threaten delivery success.
Overcommitting during sprint planning increased the likelihood of missed commitments and unstable delivery.
Estimated actual team capacity conservatively. Planned approximately seven days of work within ten-day sprints. Reserved buffer time for bug fixes, reviews, and unforeseen changes. Avoided introducing additional scope into active sprints without team agreement. Supported backlog items only when sprint commitments remained secure.
Short-term velocity metrics appeared lower. However, predictability and trust improved substantially.
Increased delivery reliability. Reduced sprint spillover. Improved stakeholder confidence. Maintained quality without excessive pressure.
Predictability is often more valuable than maximizing utilization. Teams perform better with sustainable delivery practices.